Seoul Public Safety Case Study

The Challenge

The City of Seoul sought a scalable personal safety solution that could be distributed to residents and integrated with existing city infrastructure, including CCTV networks and emergency command centres. Urban public safety depends on fast, coordinated emergency response, and the city needed a device that was simple to carry and connected to multiple response systems simultaneously.

The Solution

X2M has supplied 100,000 HelpMe devices under a $3M contract as part of Seoul’s 2025 Portable Safety Alarm rollout and an additional 50,000 devices were contracted in July 2026. The compact, rechargeable IoT keychains are provided to Seoul residents and connect via Bluetooth to the X2M platform. The system integrates with the Ansimi women’s safety app, city CCTV networks and emergency command centres, creating a coordinated safety response across multiple systems.

Technology Used

HelpMe personal safety device, Bluetooth and NBIoT communications, X2M platform, Ansimi app integration, CCTV networks and emergency command centre integration.