Platform overview
X2M Connect’s patent supported Smart City platform collects, analyses and acts on data from more than 500,000 connected devices across five countries. X2M’s products have been developed to support the evolution of smart cities where modern technology will drive simplification of operations and innovative new capabilities across cities and communities. Four products cover utility management, energy and data centre optimisation, public safety and field hardware, with a total addressable market exceeding $11 billion upfront and $650 million in annual recurring revenue across current operating countries alone.1,2,3
How it works:
Core Products
Vision by X2M
The core Smart City platform for smart metering and utility management across water, gas, electricity and related resources. Vision provides two-way communication with connected devices, automates manual processes and surfaces operational data for better decisions. X2M’s patented micro-engine technology (FME) embeds intelligence anywhere from the device level (edge computing) to cloud based processing, enabling autonomous decision-making without reliance on central servers and hiding network and solution topology differences from the higher level applications and users.
- 500,000+ devices connected
- 88 enterprise and government customers
- 40+ patents protecting the technology
- Deployed across five countries
- SaaS model with high margins and recurring revenue
Hive.AI by X2M
Multi-site data aggregation and optimisation for renewable energy and datacentre operators using AI and automation to optimise operations. Hive.AI by X2M applies analytics and machine learning to solar forecasting, battery storage management, energy distribution within precincts and energy trading driving automated outcomes without human involvement.
- 15-minute solar forecasts up to 30 days ahead
- Peak demand management with in period correction
- Can boost earnings and reduce operational and power costs
- Operates across multiple embedded networks including energy, cooling, water and biogas within a precinct
HelpMe

A compact, rechargeable connected safety device that instantly connects people with police and emergency contacts. HelpMe shares real-time location data and integrates directly into city emergency response systems. It also provides social support alerts for vulnerable persons.
- First mandate: 100,000 devices for the City of Seoul
- 100,000 devices already deployed
- Integrated with Seoul Ansimi women’s safety app, CCTV networks, emergency command centres
- Potential expansion to 1 million devices
- Next target market: Australia
How We Work With You
X2M delivers platform services on a software-as-a-service model designed for long-term partnerships:
| Service | Detail | How it’s priced |
|---|---|---|
| Platform | Installation, customisation and integration of Vision or Hive.AI into your environment | One-off setup fee + annual licence |
| Connectivity | Connection of your devices (new or existing meters, sensors, safety devices) to the platform | Per-device connection fee |
| Ongoing service | Monitoring, maintenance, support and continuous data delivery via SaaS | Monthly service fee |
This keeps capital requirements low while providing continuous value through live data and automated operations.
X2M also offers bundled product packages combining platform access, hardware supply and ongoing service into a single commercial arrangement. Contact us for details on how bundles work for your use case.
- Assumes all households have X2M bundled hardware at $120 per household and X2M SaaS services installed at various annual rates
2. Assumes projected battery storage sizes at 2030 and software at 2% of BESS costs with 10% annual software subscription costs
3. Assumes all population in relevant countries purchase a security device at $25 and pay an annual fee of $2
Talk to us about your infrastructure.
We work with utilities, energy operators and government agencies across five countries. Tell us what you’re trying to solve and we’ll show you the relevant platform.
