Products Overview

X2M Connect’s patent supported Smart City platform collects, analyses and acts on data from more than 500,000 connected devices across five countries. X2M’s products have been developed to support the evolution of smart cities where modern technology will drive simplification of operations and innovative new capabilities across cities and communities. Four products cover utility management, energy and data centre optimisation, public safety and field hardware, with a total addressable market exceeding $11 billion upfront and $650 million in annual recurring revenue across current operating countries alone.1,2,3


The core Smart City platform for smart metering and utility management across water, gas, electricity and related resources. Vision provides two-way communication with connected devices, automates manual processes and surfaces operational data for better decisions. X2M’s patented micro-engine technology (FME) embeds intelligence anywhere from the device level (edge computing) to cloud based processing, enabling autonomous decision-making without reliance on central servers and hiding network and solution topology differences from the higher level applications and users.


Multi-site data aggregation and optimisation for renewable energy and datacentre operators using AI and automation to optimise operations. Hive.AI by X2M applies analytics and machine learning to solar forecasting, battery storage management, energy distribution within precincts and energy trading driving automated outcomes without human involvement.


A compact, rechargeable connected safety device that instantly connects people with police and emergency contacts. HelpMe shares real-time location data and integrates directly into city emergency response systems. It also provides social support alerts for vulnerable persons.

X2M delivers platform services on a software-as-a-service model designed for long-term partnerships:

ServiceDetailHow it’s priced
PlatformInstallation, customisation and integration of Vision or Hive.AI into your environmentOne-off setup fee + annual licence
ConnectivityConnection of your devices (new or existing meters, sensors, safety devices) to the platformPer-device connection fee
Ongoing serviceMonitoring, maintenance, support and continuous data delivery via SaaSMonthly service fee

This keeps capital requirements low while providing continuous value through live data and automated operations.

X2M also offers bundled product packages combining platform access, hardware supply and ongoing service into a single commercial arrangement. Contact us for details on how bundles work for your use case.

  1. Assumes all households have X2M bundled hardware at $120 per household and X2M SaaS services installed at various annual rates

2. Assumes projected battery storage sizes at 2030 and software at 2% of BESS costs with 10% annual software subscription costs

3. Assumes all population in relevant countries purchase a security device at $25 and pay an annual fee of $2