The Challenge
Public safety depends on speed: how quickly a threat is detected, an alert is raised and a response is dispatched. Traditional systems rely on people reporting incidents, CCTV operators spotting them or emergency calls being placed. Each has gaps — delays, blind spots and reliance on someone being in the right place at the right time.
Connected systems that detect, alert and respond automatically reduce the time between incident and intervention, extend coverage beyond human observation and integrate with existing emergency infrastructure.
Solution Overview
X2M’s platform brings real-time connectivity and automated alerting to public safety applications. The technology connects devices, sensors and infrastructure into a unified system that can integrate with police, emergency services and city operations centres.
The platform supports personal safety devices that connect individuals directly to emergency response networks, smart street lighting that improves visibility and automated hazard detection that triggers responses without human intervention.
With proven deployments in South Korea and a growing pipeline in Australia, X2M delivers public safety solutions that work at city scale.
Use Cases
Personal Safety | HelpMe
A keychain-sized connected safety device that alerts police and up to five emergency contacts instantly, sharing the user’s real-time location. The City of Seoul contracted 100,000 devices which have all been delivered and a further 50,000 ordered. Australia is the next target market.
Smart Street Lighting
X2M’s platform connects to X2M bi-directional controllers for street lighting infrastructure to enable remote monitoring, automated fault detection and energy optimisation. Already commercially proven in South Korea, delivering the public safety benefits of improved urban visibility and reduced dark spots.
Automated Emergency Response
For critical infrastructure such as gas networks, X2M’s platform can locally initiate emergency responses — for example, automatically shutting down building gas supply during earthquakes. Edge computing at the device level means the response happens quickly, even if cloud connectivity is temporarily disrupted.
Compatible Products
Vision by X2M
Core IoT platform for data aggregation and device management.
HelpMe
Personal safety device for emergency alerting and location sharing.
FME
Edge computing technology enabling autonomous emergency responses at the device level.
Gas Meters
Smart gas metering hardware.
Deployed and operating at city scale.
X2M’s public safety solutions are live in Seoul today. If you are responsible for community safety or emergency response, talk to us about deployment in your city.
