(a) Underground water meters are difficult to access, particularly in winter when the covers can be frozen over;
(b) Reliance on bill estimation when meters cannot be accessed by meter readers;
(c) Estimation can lead to customer dissatisfaction with billing accuracy; and
(d) Limited detection capability for water leakages.
Meters retrofitted to make them “smart” and communicate with X2M’s IoT platform;
(e) Provides accurate, real time data on usage increasing accuracy of billing;
(f) Big data analytics utilised to monitor irregular patterns of usage and leaks to address water loss and potential social welfare issues
For example in Gochang province following X2M’s technology deployment in March 2018 saw: